1. Information We Collect

The type of information we gather depends on how you interact with our financial education services. Here's what we typically collect:

Personal Details You Provide

• Your name, email address, and phone number when you sign up for programs
• Billing address and payment details for course enrollments
• Educational background and professional experience when relevant to course placement
• Communication preferences and feedback you share with us
• Any additional information you choose to provide through forms or direct contact

Information Collected Automatically

When you visit our website or use our learning platform, we collect certain technical data:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or search terms used
• Course progress and completion data for enrolled students

2. How We Use Your Information

We're not in the business of collecting data for its own sake. Everything we gather serves a specific purpose related to providing better educational services.

3. Sharing and Disclosure

We don't sell your personal information. That's not what we do, and it never will be. But we do share data in specific circumstances:

Service Providers

We work with third-party companies that help us run our platform. This includes payment processors, email service providers, and hosting companies. These partners only access the data they need to perform their specific services and are bound by confidentiality agreements.

Legal Requirements

Sometimes we're legally required to disclose information. This happens when we receive valid requests from law enforcement, court orders, or need to comply with Australian government regulations. We'll only share what's legally required.

Business Transfers

If naveristola were to merge with another organization or undergo restructuring, your information would be transferred as part of that process. You'd be notified of any such changes.

4. Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. Here's what you can do:

5. Data Security

Protecting your information is something we take seriously. We use industry-standard security measures including encrypted data transmission, secure servers, and restricted access controls.

Our payment processing is handled through PCI-DSS compliant providers, which means your financial details are protected according to strict international standards. We don't store complete credit card numbers on our servers.

That said, no system is completely foolproof. While we do everything reasonable to safeguard your data, we can't guarantee absolute security. If you notice anything suspicious related to your account, contact us immediately.

6. Data Retention

We keep your personal information for as long as necessary to provide our services and meet legal requirements. Here's our general approach:

• Active Students: Your data remains accessible while you're enrolled and for 12 months after course completion
• Financial Records: Retained for seven years as required by Australian taxation law
• Marketing Data: Kept until you unsubscribe or request deletion
• Website Analytics: Aggregated data retained indefinitely; individual browsing data typically expires after 26 months

After these periods, we either delete or anonymize your information so it can no longer identify you personally.

7. Cookies and Tracking

Our website uses cookies and similar technologies. These small files help us remember your preferences, analyze site performance, and improve your experience.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality like login sessions
• Performance Cookies: Help us understand how visitors use our site through anonymous analytics
• Preference Cookies: Remember your settings and choices for a better experience

Most browsers let you control cookie settings. You can block or delete cookies, though this might affect certain site features. Check your browser's help section for specific instructions.

8. Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect information from anyone under 18 without verified parental consent. If you believe we've inadvertently collected data from a minor, please contact us so we can remove it promptly.

9. International Data Transfers

While we're based in Australia, some of our service providers operate servers overseas. When your data is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy according to Australian standards.

This includes using providers in countries with adequate privacy protections or implementing contractual measures that require overseas recipients to handle your data properly.

10. Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

The "Last Updated" date at the top of this page shows when the most recent changes were made. We recommend checking back occasionally to stay informed about how we're protecting your information.

11. Third-Party Links

Our website may contain links to external sites we don't control. Once you leave our site, this privacy policy no longer applies. We encourage you to read the privacy policies of any third-party sites you visit.