What You'll Need to Get Started

Honestly? Not much. We've designed our programs to work with equipment most people already have. The technical side shouldn't be a barrier to better financial knowledge.

Basic Computer Setup

You don't need anything fancy here. A laptop or desktop from the last five years will do fine.

  • Windows 10/11 or macOS 10.14+
  • 4GB RAM minimum (8GB preferred)
  • At least 10GB free storage
  • Stable internet connection
  • Working webcam and microphone

Internet Connection

Live sessions work best with reliable internet. Most Australian home broadband handles this without issues.

  • 10 Mbps download minimum
  • 5 Mbps upload for video calls
  • Wired connection recommended
  • WiFi works if signal is strong
  • Mobile hotspot as backup option

Software Access

We'll guide you through setup during orientation week. Everything you need is either free or provided.

  • Modern web browser (Chrome, Firefox)
  • PDF reader for materials
  • Spreadsheet software access
  • Video conferencing client
  • Mobile app for iOS or Android

Tools We'll Use Together

Learning Platform

Video Conferencing

Live sessions run through a standard platform. You'll receive a link before each session starts. No downloads required unless you prefer the desktop app.

Course Portal

All your materials live in one place. Works on any device with a browser. You can download resources to review offline whenever you want.

Mobile Companion

Optional app for on-the-go access. Review lessons during your commute or check course updates. Everything syncs automatically with the main platform.

Practical Applications

Budget Templates

We provide spreadsheet templates that work with Excel or Google Sheets. You can customize them as you learn. No formulas to write from scratch.

Financial Calculators

Browser-based tools for common calculations. Mortgage comparisons, compound interest, retirement planning. All tested to work on Australian figures and tax rates.

Practice Scenarios

Interactive exercises that adapt to your progress. Real situations based on what our students typically face. You can retry them as many times as you need.

Support When You Need It

Technical support specialist helping with platform access

Fletcher Pemberton

Technical Support

If something's not working right, Fletcher sorts it out. He's been doing tech support for online learning since 2019 and knows every workaround for connection issues.

Platform specialist assisting with software setup

Ruairi Gallagher

Platform Specialist

Ruairi helps you get comfortable with the learning tools. Quick screen-sharing sessions to show you around. Most questions get answered in under ten minutes.

Student success coordinator providing guidance

Saskia Lindström

Student Success

Saskia checks in regularly to make sure everything's running smoothly. She spots issues before they become problems and connects you with the right help immediately.

Test Your Setup Before Starting

We run a tech check session two weeks before each program begins. Takes about fifteen minutes. You'll test your camera, microphone, and platform access with one of our team members.

Found an issue? We'll help you fix it or find an alternative. Nobody misses orientation because of technical problems.

Schedule Your Tech Check
Student successfully accessing online learning platform

Common Technical Questions

What if my internet connection drops during a live session?

It happens. All live sessions are recorded automatically. You'll get the recording within an hour. Plus, we post session notes that cover the key points discussed. You won't miss critical information.

Can I use a tablet instead of a computer?

Yes, for most activities. Some spreadsheet exercises work better on a full computer, but you can complete about 80% of the program on a tablet. Many students switch between devices depending on where they are.

Do you support Linux or Chromebooks?

Chromebooks work fine since most tools are browser-based. Linux works but might need occasional workarounds for certain downloads. Our tech team has experience with both and can help troubleshoot.

What about accessibility features?

All video content includes captions. Screen reader compatible materials available upon request. We can adjust session formats for various accessibility needs. Just let us know what would help during enrollment.

Is there a mobile-only option?

Not entirely, but you can do a lot on mobile. Reading materials, watching videos, and discussion forums all work perfectly on phones. Live sessions and spreadsheet work need a larger screen for practical reasons.